At PawsHalo, we know pets are family. That’s why we’re committed to making your experience with us as smooth and supportive as possible from the moment you place your order to the day your product arrives.

Whether you have questions about sizing, product use, shipping, or your order status, our support team is happy to help. We also love hearing feedback, stories, and photos from our customers and their pets.

To contact us, please email support@pawshalo.com or fill in the form below and include your order number along with a short description of your question or issue so we can assist you faster.

Customer Support Hours
Monday – Saturday
8:00am – 10:00pm PST